Topstep current status: Investigating billing incident at the August 1, 2026, 21:05 UTC BestProps check. Topstep’s official page listed a Revolut card transaction issue affecting New Dashboard. Legacy Dashboard and TopstepX were displayed as operational.
Topstep Current Status
At 21:05 UTC on August 1, 2026, Topstep’s official status page showed an investigating incident titled Billing Discrepancies on Revolut Card Transactions. The incident affected New Dashboard. Topstep said some purchases made with Revolut-issued cards had been captured, canceled, and later rebilled.
Topstep also said the issue affected less than 1 percent of its traders, that it was not seeing new payment attempts or charges on its side, and that it had not identified a problem with its payment processing systems at that update. Those are Topstep’s statements about an active investigation, not findings independently established by BestProps.
Topstep Steps for Revolut Card Users
Do not treat an investigating status as a final cause or resolution. Keep copies of statement entries, purchase receipts, and support messages. Recheck the incident page for a later update before assuming the billing state is final.
Topstep Incident and Source History
| Date | Type | Source level | What the source says | Source |
|---|---|---|---|---|
| Aug. 1, 2026 | Billing incident | Official Topstep record | Topstep listed an investigating Revolut card transaction issue affecting New Dashboard. The source is active and may change. | Topstep incident page |
| July 5, 2026 | Prior status check | Official Topstep record | All listed components were displayed as operational at the prior BestProps check. This row is historical and does not describe current status. | Topstep status |
| Apr. 2, 2026 | Outage discussion | Unconfirmed public discussion | A Reddit thread discussed outage-related account reviews and outcomes. BestProps has not independently confirmed the event or individual outcomes. | Reddit thread |
| Dec. 2025 | Reported data exposure | Secondary press | Finance Magnates reported a user notice and quoted Topstep Support. BestProps has not reviewed the primary filing referenced by that report. | Finance Magnates report |
| Oct.-Dec. 2025 | Reported recurring outages | Secondary press | Finance Magnates and a TradingView mirror reported TopstepX outages and trader complaints. Individual loss claims remain unconfirmed. | Finance Magnates report TradingView mirror |
No rows match those filters.
The source label matters. An official Topstep status record establishes what Topstep published at a specific time. Press coverage summarizes reporting that BestProps did not independently reproduce. Public trader discussion is discovery evidence, not proof of what happened to an account.
Topstep Platform Troubleshooting
For a trading-platform problem, Topstep’s troubleshooting page says to stop trading first. It recommends checking the official status page and, if the issue continues, contacting Trader Support with order IDs, affected account numbers, the date and time, and screenshots or a recording.
Topstep’s troubleshooting page also lists account-specific causes of rejected orders, including a breached loss limit, trading outside permitted hours, position-size limits, an inactive subscription, holiday hours, and exchange velocity logic. A rejected order is not by itself proof of a platform outage.
What BestProps Has Not Confirmed
- BestProps has not bought or traded a Topstep account, tested its support response, reproduced the Revolut billing behavior, or reviewed an affected statement.
- BestProps has not established the cause or final resolution of the active incident.
- BestProps has not confirmed individual compensation, reset, loss, payout, or billing outcomes mentioned in public discussion.
- Historical press and Reddit rows remain clearly labeled and are not converted into official incident records.
How BestProps Checks Topstep Status
BestProps reviewed the official Topstep status page, the August 1 incident page, and Topstep’s platform troubleshooting page. The current snapshot was checked at . Because an incident was active, recheck no later than August 2, 2026 or immediately after Topstep posts another update.
- Topstep official status
- Topstep Revolut card incident
- Topstep platform troubleshooting
- Topstep Trader Support
Commercial note: this page currently has no signup link, paid placement, sponsored row, or monetized routing. It is informational and does not guarantee uptime, account access, order handling, support response, billing correction, payout processing, or any other result.
